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Claiming compensation

Over three million people are injured in accidents each year at home, in their cars, at work, or outdoors. In many cases, someone else or something else is at fault and the accident victims have a right to compensation.

Although personal injury law is complicated, with the help of a solicitor the process of making a claim can be quite straightforward. Many solicitors offer a free initial consultation and will be able to tell you if you have a justifiable claim.

What your solicitor needs from you

To establish the details of your case, a solicitor will need to know:

• the date of the accident and where and how it happened;

• the contact details for any witnesses;

• the details of your injuries, medical diagnosis and treatment; and

• whether you are a member of a trade union, as this may entitle you to free or reduced-cost legal  representation. The solicitor may also need to see:

• proof of your loss of earnings and other financial expenses which are the result of your injury;

• documents relating to any insurance policies you have (such as household or motor insurance) to check whether these will cover the legal costs of your claim; and

• any documents that can be used to support your claim,  including documents from before your accident or any evidence of previous accidents in similar circumstances.

How your solicitor can help

Once you have explained the circumstances of your injury in detail, your solicitor will be able to judge:

• how likely your case is to succeed; and

• how much you might be able to claim in compensation.

They will also explain to you the legal processes involved in taking your claim further. And they will discuss with you exactly how you will fund your case.

Don't be afraid to take notes, and make sure youask your solicitor to send you a letter summarising the advice they have given you. This letter should confirm:

• that the solicitor is happy to take your case on;

• the name and status of the solicitor or other person in the firm who will be your main day-to-day contact;

• how long the process is likely to take and arrangements for progress reports;

• how you are funding the case, an estimate of your costs and any agreed spending limits;

• when you might have to pay the solicitor's costs and when you might have to pay the defendant's costs (see 'Costs):

 • details of any more information you need to provide; and

 • what you should do if, for any reason, you are not  happy about the way your case is progressing.

Making your claim

The first step your solicitor will take is to draft a formal letter to the defendant. This sets out the details of your injury and the circumstances in which it took place. It also lists all available evidence.  If you need an expert opinion to support your claim from a doctor, for example your solicitor will suggest a
relevant specialist.

The person you are holding responsible for your accident (the 'respondent') then has to investigate and reply to the letter within a fixed period - usually
three months. In their reply they must say whether they accept or deny liability for your injury. If they accept liability, your solicitor will encourage you to
settle the matter out of court.

Making an offer

Your solicitor will tell you what they think the value of your claim is. They may also ask you to give an indication of the level of compensation you are
prepared to accept, and whetheryou want to make an 'offer to settle' for that amount. This is known as a 'Part 36 offer'.

If the respondent 'responds  reasonably' to this offer and a figure is agreed, the matter can be settled without going to court. If the respondent does not
'respond reasonably', they may be fined. In some situations, the respondent may reply with their own Part 36 offer. If this happens, your solicitor will advise you what to do.

Court settlements

If you cannot settle out of court, your solicitor will advise you on whether to start legal action.

Countdown to court

If you decide to take the matter to court, your case will be passed to a judge. That judge will then be in charge of the timetable for your case in court. The
court will let you know the date of your hearing, and your solicitor will tell you about any preparations you need to make.

The thought of going to court may be daunting, but it is  important  to  remember that by this stage your solicitor will have prepared your case in detail and will have explained to you exactly what to expect. Then it's just a question of waiting to hear the judgment and finding out if you have been awarded what you were claiming.

Costs

Solicitors' fees

Charges can vary between solicitors. They depend on:

• the experience and knowledge of the solicitor; and

• the type and complexity of your case.

Covering your costs

There is no longer any legal aid for personal-injury cases in the UK. But if your case is successful, the respondent should pay most of your legal costs. This
is because under English law the losing side pays most of the winning side's legal costs as well as their own. The question is: what if you lose?

Luckily, there are several options available to make sure that you can cover your costs if this happens. Your solicitor may be prepared to work on a 'no win no fee' basis, for example. This means that if your claim is unsuccessful, your solicitors do not charge you fees. You can back this up by taking out a legal
fees insurance policy. This will cover you for the respondent's fees and expenses if you lose.

Costs checklist

Your solicitor will normally take an active role in helping you to understand the costs of your case and how you can cover them. Here are the basic questions
that you need to cover at your first meeting.

• How much is a case like this likely to cost, and how are the costs worked out?

• Is there a 'no win no fee' arrangement, or will there be an hourly charge?

• How will the fees be paid if you lose?

• Will you need insurance cover to protect you against the cost of legal fees?

• What other options are there for funding your case?

Contact

For advice on this matter please contact:-

David Nuttall Tel: 0161 368 1559

E-mail: webmail@harrisontownend.co.uk


Authorised and regulated by the Financial Services Authority. Regulated by the Law Society. Nothing in this web site constitutes legal or investment advice or a recommendation by Harrison Townend & Ormeshers or any of it's employees. You should always seek independent financial advice before making any investment decisions.

 
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